Privacy Policy

1. Introduction

Bhavya Agro Inspection and Warehousing Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting the privacy of the visitors and users (“you” or “your”) of our website, https://bhavyawarehousing.com/ (the “Website”). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your information. This policy is framed in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) of India.23

By accessing or using our Website, you signify your consent to the terms of this Privacy Policy.

2. Definitions

• Personal Information (PI): Means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person. This includes, but is not limited to, name, email address, and phone number.²³
• Sensitive Personal Data or Information (SPDI): As defined under the SPDI Rules, this includes information such as passwords, financial information, etc. We do not typically collect SPDI through our public-facing Website.
• User: Any person who accesses or uses the Website.

3. Information We Collect

We may collect the following types of information:

• Information You Provide to Us: We collect Personal Information that you voluntarily provide when you use our Website, such as when you fill out the “Contact Us” form. This may include your name, company name, email address, phone number, and the content of your message.²⁴
• Automatically Collected Information: When you visit our Website, we may automatically collect limited information about your device and your visit, such as your computer’s IP address, geographical location, browser type and version, operating system, and pages viewed. This information is typically aggregated and does not personally identify you.²⁶

4. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide you with the information, products, and services that you request from us.²⁴
• To administer and improve our Website and for internal operations, including troubleshooting, data analysis, and research.
• To maintain the security and integrity of our Website and prevent fraud or potentially illegal activities.²⁵
• To comply with our legal obligations and respond to requests from governmental or law enforcement authorities.²⁶

5. Consent

By providing us with your Personal Information through the Website, you are expressly consenting to our collection, use, and disclosure of such information as described in this Privacy Policy. We will obtain your explicit consent before collecting or using your information for any purpose not covered in this policy.23

6. Information Sharing and Disclosure

We do not sell, trade, or rent your Personal Information to third parties. We may disclose your information only in the following limited circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as website hosting or data analytics. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.²⁵
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, a court order, or a request from a governmental agency.²⁶
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.²⁴

7. Data Security

We have implemented reasonable security practices and procedures as required by the SPDI Rules to protect the Personal Information we collect from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. This includes technical and organisational precautions such as the use of secure servers, firewalls, and encryption where appropriate.23 However, no method of transmission over the Internet is 100% secure.

8. Data Retention

We will retain your Personal Information only for as long as is necessary to fulfil the purposes for which it was collected, or as required for our business purposes or by applicable laws. Thereafter, we will securely dispose of the information.25

9. Cookies Policy

Our Website may use “cookies” to enhance your experience. A cookie is a small file placed on your device. We may use both “session” cookies (which expire once you close your browser) and “persistent” cookies (which stay on your device for a set period). We use cookies to understand website usage and to improve the content and offerings on our Website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.27

10. Your Rights

You have the right to review the Personal Information you have provided to us and to request that we correct any inaccuracies. You may also request the deletion of your information, subject to our legal and contractual retention obligations. To exercise these rights, please contact our Grievance Officer.

11. Grievance Officer

In accordance with the SPDI Rules, we have appointed a Grievance Officer to address any concerns or grievances you may have regarding your Personal Information. You may contact the Grievance Officer with the following details:

• Name: [Name of Grievance Officer]
• Designation:
• Email: grievance.officer@bhavyawarehousing.com
• Address: Shop No.13 Laxmipati Tower, Mauda, Nagpur, Maharashtra, India – 441104

12. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes.